Online ISS Application
Services
All services (except BBF/MACS services) need to apply for ISS online via the IS portal. Contact your ISA to assist you to complete the application.
For new applications, your ISF will send you a letter of introduction with instructions on how to access the system.
For current approvals, please click on the link below to the IS portal to view the details of your approval. You will need your CCB Approval ID and your IS Case ID to access the portal.
DEEWR have provided a set of taskcards to assist you to use the IS Portal. These can be found on the "Literature" tab on the IS Portal.
ISAs
ISAs should access the IS portal using your Log In ID provided by DEEWR and your password. Click on the link below.
Information on how to use the online system
DEEWR have provided a number of detailed taskcards with step by step instructions on how to use the system. These are also available on the IS Portal.
The NISSP has developed some Top Tips sheets to assist ISAs and services to apply for ISS:
Top Tips 1 - Overview of IS portal
Top Tips 2 - Creating an SSP record and an IS Case
Top Tips 3 - Completing the IS Case
Top Tips 4 - IS Case Key Questions
Top Tips 5 - Common IS Case Scenarios
ISS Scenarios A-C - Flowdiagrams
IS Case Checklist
FAQs
Final Review Form
If a current ISS approval is no longer required in the care environment as there are no children with high support needs remaining in that environment, please submit the following form to the NISSP:
Final Review Form (ACT, NSW, SA, VIC, WA)
Final Review Form (NT, QLD, TAS)
Please note: If a care environment requires a decrease in ISS hours, a variation application should be submitted using the IS Portal.
Information on Service Support Plans
SSP Template-Word Version
Introductory Guide to the SSP
Tip Sheet - The Service Support Plan Overview
Tip Sheet - SSP: A Plan for Change and Growth