Apply
How do I Apply For ISS?
Step 1: Contact your ISA
Contact your local Inclusion Support Agency (ISA)/Inclusion Support Facilitator (ISF) to request assistance with the application process. They will assist you to complete a Service Support Plan to help your staff to successfully include all children into your child care service.
Contact details for KU ISA regions
Contact details for all other ISA regions
Step 2: Complete the Application Process
If you and your ISF agree that there is a need to apply for ISS, s/he will assist you to complete the appropriate Application Process and discuss with you the relevant documentary evidence that must be submitted with your application as per the ISS Guidelines.
For all services except BBF/MACS Services
Apply online via the Inclusion Support Portal.
BBF/MACS Services
Apply using the paper Application Form
See our FAQ's for more information.
Step 3: Submit the Application
Once your ISF has endorsed your ISS Application it must be submitted to the NISSP along with the relevant documentary evidence.
Step 4: Application processing
The National ISS Provider (NISSP) will process your application and notify you of the outcome of your application.
Contact us if you have questions about the processing of your application or you need any further information.
Step 5: Changes during the approved subsidy period
If, during the approved subsidy period, the situation changes at your service and the child/ren no longer need as many hours of subsidy per week or cease to attend the service please contact your ISF and complete a Decrease in Hours/Final Review form.
If the situation requires additional hours of subsidy please contact your ISF to assist you to complete an application for an increase in hours or Exemption application.
If the child/ren change their days of attendance please contact your ISF.
If your service changes ownership the new service owner will need to complete a new ISS Application as soon as possible. Please see your ISF for further details.